Recently we had a client give us some feedback that as a first time visitor to our office it was a little difficult to find our office and understand what visitor parking was available.
In response to this we had a team brain storming session resulting in an outcome where we developed an animated video that provided clear directions and photos for new visitors to easily find our office.
Surprisingly we have now found that more clients and associates have similar issues and we have been able to replicate the video as a value add service.
In our view the response to clients feedback can lead to positive outcomes and reinforce the team culture and ultimately provide an opportunity that can be of benefit to others.
If your customers are having trouble locating you let us assist you and create a location video for you! If you are interested please contact our location video expert Sally Wilke on 9387 5637 to discuss your requirements in more detail.
Mark has helped us immensely to understand our financial position, these guys are not just tax agents, they fully understand all aspects of business.
Daniel and his team at Tactica Partners have been taking care of me, my family and my company's accounting needs and I highly recommend him and the team. They've made getting tax done so easy and Daniel is an amazing accountant and extremely thorough and helpful.
…very professional, well prepared and organised. They have given us great business and personal tax advice, offered us good business insights, and more general personal planning advice too.
They continually deliver on all aspects of their service offering. …..we appreciate the substantial assistance they have provided in managing our bookkeeping function and providing proactive tax and accounting advice. We value their ongoing input in helping us strive for continual improvement on our reporting processes and delivery of timely information to our US office.
At last! An accountant who has "not" had a totally successful charisma bypass operation! Sensible and knowledgeable advice. Excellent!
Mark H and Helen have given us wonderful support for our family and business accounting for several years now. When I got my first invoice I grumbled……. not now. We can see the savings and feel the security for ourselves.