Mount Hospital Pharmacy

  • Mount Hospital Pharmacy

Having recently experienced a change in ownership and management we recognised a need for greater development around our No 1 resource ……..our staff. After several initial meetings we engaged the services of Tactica Partners to help us implement their Staff Values Program.

Initially Tactica Partners, together with their alliance partner from BStar, undertook an anonymous online staff survey which provided us with a detailed report that was able to assist in developing strategies to improve staff retention, attraction and performance. Understanding our staff and managing their satisfaction levels is critical in developing a better business.

“The workshop was instrumental in providing an insight into the key strategies that will enable us to begin the journey for the overall development of our team.”

The report provided a foundation building block for a one day workshop which was facilitated by Tactica Partners and BStar. The workshop was instrumental in providing an insight into the key strategies that will enable us to begin the journey for the overall development of our team.

“We have no hesitation in recommending Tactica Partners and their facilitation of the Staff Values Program.”

To this point we and our staff are very excited about the potential outcomes and we have been very impressed by the efficient and professional level of service provided to us by Tactica Partners and BStar. We have no hesitation in recommending Tactica Partners and their facilitation of the Staff Values Program.

Andrew Twaddle

Pharmacy Manager

Mount Hospital Pharmacy

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